DFC’s Grievance Redress Mechanism (GRM) / Whistleblower

At DFC, we are committed to transparency, accountability, and continuous improvement. Our Grievance Redress/Whistleblower Forms are designed to help us promptly and effectively address any issues you may have. We are committed to open communication and assure you that all matters raised through the GRM and Whistleblower Forms will be handled with confidentiality, fairness, and timeliness.

You can also call 822-2350/2360 extension 235 or ext. 257 during office hours from 8 a.m. to 5 p.m.

Note: The DFC GRM and Whistleblower forms are not to be used to request information from the DFC or submit suggestions and/or solicitations. Kindly submit requests for information or suggestions to info@dfcbelize.org

Making a complaint related to the DFC’s work or its projects?

Complaints can be submitted to the GRM through different entry points:

• Online:
  • Complete the Complaints Form below.
  • Email: wecare@dfcbelize.org; or
• Phone:
  • +(501) 822-2350, +(501) 822-2360 Extentions 235 or 257
• In-person:
  • At the Development Finance Corporate Headquarters,
    Bliss Parade, P.O. Box 40, Belmopan, Belize; or
  • At the National Designated Authority (NDA).

DFC’s GRM case registry

Grievance Redress Mechanism (GRM) / Whistleblower Form